Gratuity Practices in Marriage Service: A Case Study in the Office of Religious Affairs (KUA) in Surabaya City p[.01-10]

Abdul Main & Mustain Mashud

Implementation of Tourism Retribution Policy as the Effort to Improve Local Genuine Income in Surabaya City Indonesia p[.11-25]

Ismail MH

Customer Perceptions of Switching Barriers: A Study of Mobile Telecommunication Subscribers in Sri Lanka p[.26-37]

Karunarathne E.A.C.P. & Zhang Jing

Influence of Relationship Marketing Customer Value and Satisfaction and Its Impact towards Loyalty, Retention and Word of Mouth (WOM) in Business-to-Business Marketing for Meat Product in Jakarta: A Customer Life-Time Value and Size of Unused Wallet (CLV-SUW) Segmentation Approach p[.38-52]

Librato El Arif, Taher Alhabsyi, Zainul Arifin & Srikandi Kumadji

The Claim to Bureaucratic Neutrality in Indonesian Politic p[.53-64]

Sholih Mu’adi

The Effect of Profitability and Asset Structure on Capital Structure, Dividend Policy and Corporate Value: Study on Manufacturing Companies Listed in Indonesian Stock Exchange Year 2008-2012 p[.65-75]

NengahSudjana, Suhadak, Sri MangestiRahayu & Moch. Dzulkirom AR

The Implementation of Minimum TOEFL Score-Obtaining as a Graduation Requirement in Higher Education: Students’ Perspective p[.76-87]

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Structural Analysis on Ethnic Conflict and Violence in Sampit, Indonesia p[.88-99]

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